In the Premium Plugin you can define exactly which text and image should get shared when people share your page(s).

Here’s some guidance how to make it work in the way you want.

1. Decide: Same image/text for all your pages? Or different per page?

If you want to show the same sharing information for every page of your website, then please define the “Global sharing text & image” under question 6 on the plugin’s settings page.

Or, more likely, you want to define the sharing text & picture individually per page. In that case please go to the edit post/page-page (i.e. the page where you write your post) and scroll down; you’ll see a new section titled “Ultimate Social Media – Sharing text & pictures” where you can define it for that post/page.

2. Upload the right image(s)

Every social media platform has its own requirements in terms of which images can be shared:

Facebook:

• Minimum dimensions: 600 x 315 pixels 
• Optimal dimensions: 1,200 x 630 pixels
• Ideal aspect ratio: 1.91:1

X:

• Minimum dimensions: 440 x 220 pixels
• Optimal dimensions:  1200 x 628 pixels
• Ideal aspect ratio: 1.91:1

For summary cards:

• Minimum size: 144 x 144 pixels
• Optimal dimensions: 639 x 404 pixels
• Maximum size: 4096 x 4096 pixels
• Maximum file size: 1 MB

LinkedIn:

• Minimum image dimensions: 110 x 110 pixels
• Optimal dimensions: 552 x 276 pixels
• Maximum dimensions: 1,080 x 1,080 pixels
• Maximum file size: 5 MB
• Ideal aspect ratio: 3:2

Pinterest:

• Minimum dimensions: 600 x 900 pixels
• Maximum dimensions: 1000 x 1500 pixels
• Ideal aspect ratio: 2:3

WhatsApp:

• Minimum dimensions: 600 x 600 pixels
• Optimal dimensions: 800 x 800 pixels
• Maximum dimensions: 1,200 x 1,200 pixels

3. Clear your cache

After you’ve uploaded the text & images you want to share, it’s important that this information is actually present on your website, so that Facebook (and others) can find it. This may not be the case if you’re using so-called “Cache plugins”, which are useful to make your site load faster, but prevent the latest information to be displayed on your website.

If you’re using such a cache plugin, please clear/purge the cache (the cache plugin should give you an option for that) or simply disable the cache plugin temporarily.

Of course, you can also just wait (after a while your cache plugin will cache your new information) but if you’re reading this then most likely you want to make it work right now, you little impatient thing you, right? 😉

4. Wait or tell the Social Media sites to scrape your site now

Ok, so now the right information is present on your website. That’s good, however the social media sites still need to scrape your new information. They do this in regular intervals, but if you want to speed it up a little…

• Facebook:
  1>Under question no. 5 in the plugin’s settings page, enable counts and enter the “Facebook App ID:” and “Facebook App Secret:” infos in the “Retrieve the number of likes of your blog?” section then disable counts if you don’t want counts to be displayed. This step is necessary if you want us to inform Facebook of existing posts changes and when a new post is created.
  Or
  2>Please enter the URL of the page you want to share on Facebook’s debugger, click on “Debug” and on the following page click on “Scrape again”. Doing this will refresh the information which will be shared (stored on Facebook).
• X: Go to X’s card validator, enter the website url, and then click on “Preview card” to validate it. To Preview your card start to create a new Tweet and paste the link into the Tweet Composer – there should be no need to post the Tweet, as the card preview will render automatically if the URL has appropriate card metadata.
• LinkedIn: Go to LinkedIn’s Post inspector, enter the website url, and click on “Inspect”

5. Some more points

Note for testing: For some platforms (e.g. Whatsapp, X cards) the image doesn’t show up in the preview when you share. So please try it out by actually sharing it and then checking e.g. your X account how it shows up there.

In rare cases, your website’s hosting server might block access to the specified image to prevent hotlinking. To check if this is happening on your website, please copy and paste the image’s URL in a incognito browser window and check if the image is visible. If it’s not, then the image is not accessible and the social media scrapers can’t see it. Contact your host to disable hotlinking if this is true for you. The same thing happens when the website is in maintenance mode. The website needs to be live in order for the images to be accessible.

If you’re using a caching plugin, please make sure that the CSS is not set to inline in its settings, this is also good for security purposes and for better performance.

If it still doesn’t work, please raise a support ticket (at the top of the plugin page) and provide us access to your WordPress dashboard (admin rights) so that we can investigate? Thank you!