Most likely, you have the WP Cache plugin installed. Please de-activate and then re-activate it.

If that does not help, please note that we are providing support as part of our Premium Plugin.

The “Please follow and like us” can be in two different locations:

• In a widget: If you placed the icons via a widget, then please go to your widget area where you can change the “Please follow and like us”
• Before/after posts: If you placed the icons before or after posts,  then you can change the “Please follow and like us” under the question on the plugin settings page where you placed them

For further help, please check out our Premium Plugin.

Please ensure you have entered the «http://» at the beginning of the URL.

If the icons are not clickable at all, there is most likely an issue with your template. We provide support for (simple) template issues as part of our Premium Plugin.

Most likely that is because you have set “allow_url_fopen” to “off”. Please turn it to “on” (or ask your server admin to do so – he will know what to do).

If you do not see the uploaded icon after you clicked on “Insert into post”, then maybe the GD library function (php-gd) is not installed. Please ask your server team or hosting company to install it. Please make sure that the following functions are working in the GD library: getimagesize, imagecreatefrompng, imagecreatefromgif, imagecreatefromjpeg, and imagecreatefromjpeg.

In some cases, it could also be because of an incorrect install of your SSL. Please use an SSL checker to see if it throws any errors.

Also, have a look at our guide how to upload custom icons.

Please ensure that you have selected the radio button “Username” when you enter a YouTube username, or “Channel ID” when you entered a channel ID.

If you need help, we offer support as part of our Premium Plugin.

Yes, for the USM plugin, is [DISPLAY_ULTIMATE_SOCIAL_ICONS] and for the USM+ plugin and the Premium Plugin, is DISPLAY_ULTIMATE_PLUS. (Please also put that into brackets, i.e. [ ]) You can place it into any editor.

Alternatively, you can place the following into your codes: <?php echo do_shortcode('[DISPLAY_ULTIMATE_SOCIAL_ICONS]'); ?> for the USM plugin and <?php echo do_shortcode('Kindly go to setting page and check the option "Place them manually"'); ?> for the PLUS-plugin.

Note: If you place the php-shortcode, and then de-activate the plugin (so the shortcode is still on your template) then you may get an error “Fatal error: Call to undefined function DISPLAY_ULTIMATE_PL…”. In that case, please use the code like this to solve the error:

“if (function_exists(‘DISPLAY_ULTIMATE_PLUS’))
{echo DISPLAY_ULTIMATE_PLUS(); }”

If you need help with placing the shortcode please check out this article. If you still need help Premium Plugin

The alignment options under question 5 align the icons with respect to each other (see this example), not where they appear on the page.

In the Premium Plugin, we added the option to center the icons if placed via a widget, or shortcode. That should fix most alignment issues. If it doesn’t, we also provide support as part of the Premium Plugin.

With the Premium Plugin, you can also:

• Place icons before posts
• Use the icons you selected (instead of the standard icons)
• Display icons also on the homepage

That is normal – RSS users will know what to do with it (i.e. copy & paste the URL into their RSS readers).

When you “like” something on your blog via Facebook, The Plugin likes the site you’re currently on (e.g. your blog) and not your Facebook page.

Therefore, it also does not show the number of your Facebook followers however, that is something we are thinking about offering as part of our Premium Plugin.