Please ensure that:

• You’re using the latest version of the plugin(s)
• Your site is running on PHP 5.4 or above 
• You have CURL activated (should be activated by default)

If you’re not familiar with those please contact your hosting company or server admin.

Please check if you have browser extensions activated which may conflict with the plugin. Known culprits include:

• Open SEO Stats (Formerly: PageRank Status) – Chrome
• Adblock Plus – Chrome
• Vine – Chrome

Either de-activate those extensions or try it in a different browser.

If the plugin setting’s area looks “funny” after an upgrade then please clear your cache with String+F5 (PC) or Command+R (Mac).

If you get the error message “Are you sure you want to do this? / Please try again” when uploading the plugin: Some servers may have a low limits with respect to permitted upload times. Please set the values in the “php.ini” file to:

max_execution_time 90
post_max_size 48M

If you don’t know how to do it, please contact your server support / hosting company for that.

If your issue is still not fixed after you’ve followed the steps above, we can provide support as part of our Premium Plugin.